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vision                                                                                                                                                                                                  We gain our expertise by actively
                                                                                                                                                                                                                      PROFESSIONALISM
                                                                                                                                                                                                                     reaching out to and learning of
                                                                                                                                                                                                                      new information. As tourism
                                                                                                                                                                                                                      professionals, we work with
                                                                                                                                                                                                                         “awareness and pride”.
                                                                                                                                                                                                    HAINAN
                                                                                                                                                                                                        GUANGZHOU
                                                                                                                                       FRANKFURT                                                 DANANG   BEIJING

                                                                                                                                    DUSSELDORF                                                               QINGDAO
                                                                                                                                                  BERLIN                                     ULAN BATOR       DALIAN
                                                                                                                                    AMSTERDAM  OSLO
                                                                                                                                                                      MOSCOW                                  SEOUL
                                                                                                                                                       ZURICH
                                                                                                                                                                                             CHENGDU                       VLADIVOSTOK
                                                                                                                                                       WARSAW   MUNICH
                                                                                                                                    LONDON
                                          VANCOUVER                                                                                PARIS                  PRAGUE                            HANOI
                                                SEATTLE                                                                             LISBON                       BUDAPEST                                           JAPAN
                                                                                                                                                     VIENNA                           LUANG PRABANG
                                        SAN FRANCISCO                                TORONTO                                                                   ISTANBUL                                    BUSAN
                                                                                    BOSTON                                          MADRID  GENEVA
                                            LAS VEGAS                          NEW YORK                                                          ROME
                                            LOS ANGELES                                                                             CASABLANCA                   ANKARA                SIEM REAP        SHANGHAI
                                               SAN DIEGO                                                                                            VENICE                                                       JEJU     TAIPEI
                                                                             ORLANDO                                                          FLORENCE  CAIRO
                                                                             HAVANA                                                                                      DUBAI                                              HONG KONG
                                              GUANAJUATO                          VARADERO                                             BARCELONA                          CHIANG MAI
                                                                  CANCUN                                                                   MILAN                                                                MANILA       SAIPAN
                              HANOLULU                                                                                                                                   YANGON                                   CEBU
                                 MAUI                MEXICO CITY                                                                                             AMMAN                      BANGKOK                             GUAM
                                 KONA                                                                                                                                     CHENNAI                                        VIENTIANE
                                                                                                                                                                               COLOMBO                       KOTA KINABALU
                                                                                                                                                                                       PATTAYA
                                                                                                                                                                           MALDIVES
                                                                    SAN JOSE                                                                                                                          CIKARANG
                                                                                                                                                                                       PHUKET               SURABAYA
                                                                                                                                                               NAIROBI               LANGKAWI
                                                                                                                                                                                                          BALI
                                                                                                                                                                                     PENANG          BUNDUNG
                                                                                                                                                                                    SRIRACHA  PHNOM                      CAIRNS  NOUMEA
                                                                                                                                                                                              PENH JAKARTA
                                                                         LIMA
                                                                          CUSCO                 RIO DE JANERIO                                                                  KUALA LUMPUR                               BRISBANE
                                                                                               SAO PAULO                                                                                     HO CHI MINH                   GOLD COAST
                                                                                                                                                         JOHANNESBURG               SINGAPORE
                                                                                                                                                                                                                          SYDNEY
                                                                                                                                                                                                      PERTH
                                                                                                                                                                                                                     MELBOURNE



                                                                                                                                   PROVIDE QUALITY TOURISM   with this declaration should   WORKING WITH COMMUNITIES
                                                                                                                                   PRODUCTS AND SERVICES!   be reviewed by the relevant   IN OUR REGION We maintain        AUCKLAND
                                                                                                                                   We gain customer satisfaction   authorities and urgently   a balanced communication
            l Everything has two sides.   l Connect and contribute to                                                              and trust by developing quality   prevented with necessary   with the communities in our
            You always do what is best.  the development of humanity                                                               tourism products and services   corrections.      region and contribute to their   QUALITY
                                     with passion and sincerity!                                                                   without ignoring its safety.                      growth. We also stay away   We improve our quality with safety and
            l Learn continouosly and                                                                                                                        H.I.S. SECURITY OF       from the forces that will   security. We achieve customer satisfaction
            be determined at hard times!  l l Make good use of your                                                                TRANSPARENT, OPEN        PERSONAL INFORMATION     hinder the development of   with punctuality, attention and care.
                                     luck! Don’t miss out on the                                                                   AND HONEST TRADE While   We use personal information   our region
            l Always be respectable,   opportunities that will make                                                                providing products and   with care and we store it                         SPEED We respond to the
            polite and understandable to   you successful!                                                                         services to the customer; or   meticulously. In the case   PROTECTING NATURE To   requests of our customers as
            others.                                                                                                                when we purchase a number   of giving information about   protect the nature of the world   soon as possible and we return
                                     l Be a lively, happy and   l Apply quickly and respect   l Value balance! Be your             of services, we trade in a   about HIS, we do it correctly   and live in peace; we avoid any   to them as quick as possible.
            l Protect your good      full of life and always think   the time! Dont forget; “Time is   balance guide in everything   transparent manner. We   and in a timely manner.  unnecessary use.
            communication. Execute   positive!                everything”.             you do!                                     abstain from malicious and                                                 CUSTOMER ORIENTATION
            every relationship correctly                                                                                           immoral things that make   PROVIDING COMFORTABLE   WORLD PEACE We contribute   In order to understand our
            and keep everything you do in   l Work with passion!   l Find, learn and use new   l Strengthen your                   profit to just one side.  AND SAFE WORK AREA We   to world peace by learning and   customers’ wishes and
            a good balance!          Produce and innovate for the   knowledge! If you know your   understanding of                                          respect everyone’s character   respecting different cultures of   expectations correctly, we listen
                                     happiness of people!     enemy and yourself well,   management! Profitability                 AUTHORIZATION OF DUTIES  and personality, and draw a   countries.          to them and advise them as a
            l Produce and develop                             you don’t have to fear the   is definitely achieved by               All authorities are obliged to   line between his private life and         member of our family.
            in a pioneering mood! Work   l Think big! Always aim   consequences of the war!  customer satisfaction.                comply with this declaration!   his work. We certainly do not   SMILE AND VIVITY Share the
            customer-oriented, but   for the summit and create                                                                     Persons concerned shall   find an approach acceptable in   joy of traveling and decorate   HONESTY We provide accurate
            never compromise your own   alternative ways to achieve   l WAKU-WAKU: Be exciting,   l Strive to win! Aim to get      maintain the organizational   which people feel bad  your communication with our   and sincere information to our
            principles!              your goals!              fun and amazing! Always do   to the top and be the only one          structure of H.I.S. with this                     customers with a smiling face!  customers and we always fulfill
                                                              more than expected!      there!                                      declaration. If necessary,   POLITENESS We conduct our                     our promises.
            l Improve your personal   l Continuity; Creates real                                                                   they make the necessary   friendship with kindness and   NEATNESS Greet our customers
            knowledge of the world   strength. Always try and never   l Love communication!   l l Ensure a strong and tight        arrangements by taking   diligence! We earn their trust   in a peaceful environment
            and be sure to spread it to   give up! Be open to challenges   Value quality communication   balance between the physical   the initiative. Behavior and   with the right expression and   with a correct and quality   our dna
            enlighten other people!  and leave your comfort zone!  with people!        world and the spiritual world!              execution that do not comply   sweet language!    appearance!

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